Recovery

Windows 11 will not start

Use Windows Recovery Environment and Startup Repair before resetting the PC.

Risk: MediumAdmin: NoRestart: Yes

Before you start

  • If BitLocker/device encryption is enabled, you may need the BitLocker recovery key in recovery tools.
  • Disconnect non-essential USB devices and external drives first.
1

Enter Windows Recovery Environment

If Windows repeatedly fails to start, it may enter recovery automatically. If you can reach Settings, use System > Recovery > Advanced startup > Restart now.

2

Run Startup Repair

In Windows Recovery Environment select Troubleshoot > Advanced options > Startup Repair > Restart. Let Windows diagnose and attempt repairs.

3

If the problem began after an update

In WinRE choose Troubleshoot > Advanced options > Uninstall Updates and remove the most recent quality or feature update as appropriate.

4

Try System Restore if available

In Advanced options, System Restore can roll system files/settings back to a restore point without deleting personal files. Apps/drivers installed after the restore point can be removed.

5

Reset only after less destructive options

Use Troubleshoot > Reset this PC only if Startup Repair and other recovery options fail. Backups and the BitLocker key matter before doing this.

Microsoft source

This guide is independently written and condensed from current Microsoft Support guidance. If your Windows build differs or the problem persists, use the official source for the full decision tree.

Open Microsoft Support ↗
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